www.mercuri.net A series of discussions detailing the challenges of Relationship Management en-PI Mercuri International UK Limited JellyCast http://www.jellycast.com AR1961@gmail.com (mercurifinance) Education Tue, 10 Mar 2009 18:04:20 +0000 Tue, 10 Mar 2009 18:12:45 +0000 https://mercurifinance.jellycast.com/files/Logo%20Thumbnail_1.jpg www.mercuri.net 144 144 A series of discussions detailing the challenges of Relationship Management mercurifinance mercurifinance AR1961@gmail.com podcast No No A series of discussions detailing the challenges of Relationship Management Richard Higham Head of Finance and Professional Services for Mercuri International is interviewed by Andrew Rathbone. Richard and Andrew discuss Relationship Management. https://mercurifinance.jellycast.com/node/44 In this podcast International Sector Head Finance and Professional Services, Richard Higham explains how to make new contacts more easily. Relationship Managers looking to extend their numbers of contact will pick up practical and effective tips in this interview with Richard. Thu, 03 Dec 2009 12:49:34 +0000 Content https://mercurifinance.jellycast.com/node/44 jellycast https://mercurifinance.jellycast.com/node/44 No Podcast 00:09:50 https://mercurifinance.jellycast.com/node/14 The components of a robust Account Plan are discussed by Richard Higham and Andrew Rathbone. Tue, 24 Mar 2009 00:29:19 +0000 Content https://mercurifinance.jellycast.com/node/14 jellycast https://mercurifinance.jellycast.com/node/14 No Podcast 00:10:40 https://mercurifinance.jellycast.com/node/15 Richard Higham is challenged by Andrew Rathbone to explain the role of measurement in Relationship Management. Tue, 24 Mar 2009 00:59:12 +0000 Content https://mercurifinance.jellycast.com/node/15 jellycast https://mercurifinance.jellycast.com/node/15 No Podcast 00:06:43 https://mercurifinance.jellycast.com/node/18 Richard Higham uses a historical perspective to encourage Relationship Managers to believe that they have more power than they think! Tue, 24 Mar 2009 09:24:58 +0000 Content https://mercurifinance.jellycast.com/node/18 jellycast https://mercurifinance.jellycast.com/node/18 No Podcast 00:12:57 https://mercurifinance.jellycast.com/node/16 Andrew Rathbone interviews Richard Higham about the challenges of cross selling within Relationship Management. Tue, 24 Mar 2009 01:35:21 +0000 Content https://mercurifinance.jellycast.com/node/16 jellycast https://mercurifinance.jellycast.com/node/16 No Podcast 00:10:14 https://mercurifinance.jellycast.com/node/19 Richard Higham is quizzed by Andrew Rathbone about the thorny issue of managing price within important relationships. Tue, 24 Mar 2009 09:43:57 +0000 Content https://mercurifinance.jellycast.com/node/19 jellycast https://mercurifinance.jellycast.com/node/19 No Podcast 00:11:47 https://mercurifinance.jellycast.com/node/17 Andrew Rathbone interviews Richard Higham about the role of virtual teams in the effective management of customer relationships. Tue, 24 Mar 2009 02:03:04 +0000 Content https://mercurifinance.jellycast.com/node/17 jellycast https://mercurifinance.jellycast.com/node/17 No Podcast 00:09:55