http://www.mercuri.net/site/en-gb Head of Finance and Professional Services Richard Higham discusses Account Management en-PI Mercuri International JellyCast http://www.jellycast.com AR1961@gmail.com (mercurifinance) Education Fri, 06 Feb 2009 17:28:30 +0000 Mon, 23 Mar 2009 21:03:08 +0000 https://mercurifinance.jellycast.com/files/Logo%20Thumbnail.jpg http://www.mercuri.net/site/en-gb 144 144 Head of Finance and Professional Services Richard Higham discusses Account Management Mercuri International mercurifinance AR1961@gmail.com podcast No No Head of Finance and Professional Services Richard Higham discusses Account Management Richard Higham Mercuri International's Head of Finance and Professional Services is interviewed by Andrew Rathbone about the challenges faced in effective Account and Relationship Management processes. https://mercurifinance.jellycast.com/node/20 Richard Higham and Andrew Rathbone discuss the importance of selcting the right relationships for special focus. Tue, 24 Mar 2009 10:07:12 +0000 Content https://mercurifinance.jellycast.com/node/20 jellycast https://mercurifinance.jellycast.com/node/20 No Podcast 00:15:21 https://mercurifinance.jellycast.com/node/13 The relationship manager as "go between" is the topic of the latest conversation between Richard Higham and Andrew Rathbone. Mon, 23 Mar 2009 23:43:08 +0000 Content https://mercurifinance.jellycast.com/node/13 jellycast https://mercurifinance.jellycast.com/node/13 No Podcast 00:08:31 https://mercurifinance.jellycast.com/node/12 Andrew Rathbone and Richard Higham explore the best practice when it comes to proposing your solution to the customer. Mon, 23 Mar 2009 22:38:15 +0000 Content https://mercurifinance.jellycast.com/node/12 jellycast https://mercurifinance.jellycast.com/node/12 No Podcast 00:09:27 https://mercurifinance.jellycast.com/node/11 Andrew Rathbone talks to Richard Higham about the challenges of truly understanding your customers. Mon, 23 Mar 2009 21:50:45 +0000 Content https://mercurifinance.jellycast.com/node/11 jellycast https://mercurifinance.jellycast.com/node/11 No Podcast 00:10:15 https://mercurifinance.jellycast.com/node/8 Andrew Rathbone interviews Richard Higham about the skills needed to position yourself and your organisation effectively. Mon, 23 Mar 2009 20:00:24 +0000 Content https://mercurifinance.jellycast.com/node/8 jellycast https://mercurifinance.jellycast.com/node/8 No Podcast 00:08:09 https://mercurifinance.jellycast.com/node/10 Andrew Rathbone interviews Richard Higham about working out your preferred approach to relationship management and how you can add real value. Mon, 23 Mar 2009 21:00:41 +0000 Content https://mercurifinance.jellycast.com/node/10 jellycast https://mercurifinance.jellycast.com/node/10 No Podcast 00:10:22 https://mercurifinance.jellycast.com/node/9 Andrew Rathbone interviews Richard Higham about selecting the opportunities that will help you to achieve outstanding results with your customers. Mon, 23 Mar 2009 20:18:03 +0000 Content https://mercurifinance.jellycast.com/node/9 jellycast https://mercurifinance.jellycast.com/node/9 No Podcast 00:10:46